Built for eCommerce brands that care about LTV, retention, and scale. Our systems turn traffic into profit and one-time buyers into loyal customers.

30+ Happy D2C Clients

Scale smarter. Sell More. Keep Them Coming Back

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Top Brands Trust Us

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From One Founder to Another

You’re not here to chase short-term wins. You’re building a brand that stands for something real, and that means every email and SMS you send should do more than just look good. It should generate revenue quietly in the background, build trust with your customers, and support the long-term direction your brand is moving toward.

We don’t believe in sending campaigns just for the sake of it. We build full retention systems that increase lifetime value, bring customers back again and again, and drive profitability without depending on constant discounting or gimmicks.

Our strategies are grounded in real buyer psychology, actual behavior patterns, and deep data. We make sure your email and SMS aren’t working in isolation but moving in sync with your acquisition efforts, so every visitor becomes part of a long-term journey instead of a one-time transaction.

This isn’t just about email marketing. This is about building the engine that helps your brand scale profitably, consistently, and without losing control of your margins.

Hamza Akbar
Founder, Mail Captains

Your Brand. Your Story.
Our Retention Strategy

Startups. Industry Leaders. Everyone in Between. Are You Next?

Medical Product

$1M In Email Revenue For A Medical Products Brand In Just One Year

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Mental Health

$79k Revenue In 6 Months For Mental Health Brand With Email Marketing

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Vintage Leather

70% Increase In Email Revenue For Vintage Leather Sydney

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Resonate. Retain. Repeat.

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FAQs

What kind of brands do you work with?

We work with growth-focused eCommerce brands — from funded startups to 7–9 figure DTC powerhouses. If you care about LTV, retention, and long-term brand value, we’ll likely be a great fit.

We offer monthly retainers depending on your brand’s size, complexity, and goals. Let’s talk to see what fits best.

There’s no one-size-fits-all answer — every brand is different. Your product type, traffic quality, list size, and list health all play a role. That said, we’ve helped brands generate anywhere from 5x to 50x ROI through email and SMS. It all comes down to strategy, execution, and how well you know your customers.

While Klaviyo is our go-to ESP for most DTC brands, we’re platform-agnostic. We also work with Yotpo, Omnisend, Mailchimp, and more — but we’ll always recommend what’s best for your stack.

Yes. Whether you’re starting from scratch or already have flows and campaigns running, we can audit, optimize, and scale your current email & SMS ecosystem.

We typically kick things off within 3–5 business days after onboarding and strategy alignment.

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